Recording the serial numbers (s/n) during device exchange calls can be a bit of a nightmare at times, and no where is this more acutely noticed than with iPAD exchange calls. This is because the s/n is printed onto the rear of the iPAD, usually in a light colour printed on a silvery/gold/metallic background.
As the s/n is connected to the mac address it is important to record the correct s/n. The best way to get a good look at the s/n is to take a photo on your mobile phone and enlarge it to get a clear view of the s/n.
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